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Privacy Policy

Introduction

Welcome to GardenCraft. We value your privacy and are committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website www.gclandscapes.co.uk. It has been designed in compliance with the UK General Data Protection Regulation (UK GDPR) and other relevant data protection laws.

Information We Collect

We may collect and process the following types of information when you visit our Website:

 

  • Personal Information: Name, email address, phone number, and any other details you provide when you contact us, request a quote, or subscribe to our mailing list.

 

  • Marketing and Communication Data: Your preferences for receiving marketing communications and your interaction with email campaigns.
     

  • Technical Data: IP address, browser type, operating system, and website usage data collected through cookies and analytics tools.

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  • Transactional Data: Information related to payments and services requested, if applicable.

How We Use Your Information

We use your information for the following purposes:

 

  • To respond to inquiries and provide landscaping services.

 

  • To send promotional emails and newsletters (if you have given explicit consent)

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  • To improve our Website, services, and customer experience.

 

  • To analyze website traffic and user behavior to optimize our marketing efforts.

 

  • To comply with legal obligations and regulatory requirements.

Lawful Basis for Processing

Under UK GDPR, we must have a lawful basis for processing your personal data. Our legal bases include:

 

  • Consent: When you subscribe to our mailing list or agree to receive marketing materials.

 

  • Contractual Necessity: When processing your data is necessary to provide a service you requested.
     

  • Legitimate Interests: For business development and improvement, provided it does not override your rights.
     

  • Legal Obligation: When we must process data to comply with legal requirements.

Email Marketing and Your Rights

If you provide your email address for marketing purposes, we will only send promotional content if you have explicitly opted in. You have the right to:
 

  • Withdraw consent at any time by clicking the “unsubscribe” link in emails.
     

  • Request that we stop processing your personal data for marketing purposes.

Cookies and Tracking Technologies

Our Website may use cookies, tracking pixels, and similar technologies to enhance your browsing experience and analyze website performance. You can manage cookie preferences through your browser settings.


For more details, please refer to our Cookie Policy (if applicable).

Cookie Policy

Our Website uses cookies to improve user experience, analyze traffic, and provide targeted advertising. By continuing to use our Website, you consent to our use of cookies.


Types of Cookies We Use:

 

  • Necessary Cookies: Essential for the Website to function properly.

 

  • Analytics Cookies: Help us understand how visitors interact with the Website.
     

  • Marketing Cookies: Used to display relevant ads and measure their effectiveness.
     

You can control and delete cookies through your browser settings. For more details, please see our full Cookie Policy page.

Third-Party Sharing and Data Processors

We do not sell, rent, or trade your personal information. However, we may share your data with trusted third-party service providers, including:


Email Marketing Platforms: To send newsletters and promotional content.
 

Analytics Providers: To monitor and optimize our Website performance.
 

Payment Processors (if applicable): To handle transactions securely.


All third-party providers are contractually obligated to keep your data secure and comply with relevant data protection laws.

Data Security and Retention

We implement appropriate security measures to protect your personal data from unauthorized access, loss, or misuse. We retain your data only as long as necessary for the purposes stated in this policy or to comply with legal requirements.

Your Rights Under UK GDPR

You have the following rights regarding your personal data:
 

  • Access: Request a copy of your personal data.
     

  • Correction: Request corrections to inaccurate data.
     

  • Deletion: Request deletion of your data under certain conditions.
     

  • Objection: Object to processing based on legitimate interests.
     

  • Data Portability: Request transfer of your data to another service provider.
     

To exercise any of these rights, please contact us using the details below.

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. If significant changes occur, we will notify you via email or a Website notice.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
 
GardenCraft
68 Devonshire Road
Basildon, Essex, SS15 6HH
United Kingdom

gclandscapes90@yahoo.com

07795168358

By using our Website, you acknowledge and agree to this Privacy Policy.

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